The IT Value Hierarchy


 IT Value Hierarchy provides a framework to assess IT value/roi so a CIO can make better IT project portfolio prioritization decisions.

IT Value Hierarchy is "a framework for articulating IT Value using Maslow’s Hierarchy of Needs as a metaphor." The author claims that this framework can be used to facilitate business IT discussions on prioritization and funding of IT initiatives - the basic needs being the first priority with successively sophisticated "innovation applications" following them in priority.

Good Discussion!

This article provides a summary adapted from:
Urwiler, R. & Frolick, M. (2008). The IT Value Hierarchy: Using Maslow’s Hierarchy of Needs as a Metaphor for Gauging the Maturity Level of Information Technology use within Competitive Organizations. Information Systems Management, 25, 1, 2008


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