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Balanced Scorecard Hub – Page 6

IT Balanced Scorecard Case Study

 This case study demonstrates the use of the Balanced Scorecard by an IT department to demonstrate value to business and stave off efforts to make IT a cost center.

IT Balanced Scorecard Case Study (Healthcare)

 This paper discusses the implementation of an IT Balanced scorecard at a healthcare organization (hospital) using “SAS® Strategic Performance Management for Healthcare”

Implementing a Balanced Scorecard

This paper discusses the implementation of a balanced scorecard using automated tools – why is the balanced scorecard important for an organization? how can automation help in realizing benefits from a balanced scorecard? what are the essential technology features for a successful balanced scorecard tool?

Using the Balanced Scorecard for CRM Effectiveness: A Guide for CIOs

Chief Information Officers (CIOs) are increasingly turning to the Balanced Scorecard for CRM Effectiveness to address real-world challenges. This example delves into how this tool can align IT strategies with business objectives, drive innovation, and quantify intangible CRM benefits.

Linking IT Balanced Scorecard to Business Objectives

This paper discusses and describes the development and implementation of a departmental BSC within an Information Services Division (ISD) of a Canadian financial group. It also uses an IT BSC maturity model to determine the maturity level of the IT BSC under review.

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