Chapter

Assessing Business IT Alignment

How well is your IT organization aligned with the needs, goals, and strategic direction of the business?

The ability to assess Business IT Alignment is critical for CIOs, IT leaders, and business executives seeking to ensure technology isn’t just supporting the enterprise — it’s driving it forward.

This category focuses on frameworks, methodologies, and tools designed to evaluate alignment. You’ll find resources covering:

  • Alignment assessment models that benchmark how closely IT strategy, investments, and operations support business objectives.
  • Diagnostic surveys and scorecards that quantify alignment gaps across strategy, processes, and culture.
  • Performance metrics and KPIs that go beyond technical outputs to measure how IT delivers business value.
  • Case studies and best practices illustrating how organizations conduct assessments and use insights to refine their approach.

Whether you’re preparing for a major digital initiative, responding to stakeholder concerns about IT effectiveness, or simply want to validate that your technology investments are on track, these guides and tools will help you systematically evaluate alignment — and identify opportunities for improvement.

Ever wonder what happens when business and IT are not aligned? Well, like most other things in life, there are symptoms of misalignment. Monitoring them and analyzing them can help you avert disaster.