Best Practices for Social Media Strategy
This article discusses the legal issues and best practices for social media use by the utilities industry. 










This article discusses the legal issues and best practices for social media use by the utilities industry. 

This paper, written for CIOs and IT strategists, presents a conceptual view that helps with designing and evaluating IT strategies, and helps build business cases for IT.
This paper presents an enterprise architecture methodology – Systemic Enterprise Architecture Methodology (SEAM) – for business it alignment.
This presentation makes the connection between information technology service management (ITSM) and business it alignment.
How do HR professionals and HR consultants use social media and Web 2.0 technologies? A survey of HR professionals found that many of them are fully aware of the potential of these technologies. However, opportunities exist to improve their knowledge and experience.
This whitepaper discusses five best practices for business to business (B2B) marketing.
This paper discusses the concept of brand in the context of social media. It defines the concept of a social ecosystem and describes the steps to creating a social brand.

Dive deep into comparing the Balanced Scorecard and EFQM Business Excellence Model. Understand their origins, design, usage processes, and how their fundamental differences can influence strategic decisions within your organization. Perfect for IT leaders navigating performance improvement and change management.
This paper presents research on the application of the Balanced Scorecard and associated management processes for strategic control purposes in a public sector environment. It shows how an improved Balanced Scorecard design has the potential to enhance strategic management and public sector governance. Dated Material
What is business it alignment? Does the definition vary by the organizational role – from a CEO or CFO perspective? What is the connection between business IT alignment and enterprise architecture? A good start to get answers to these questions.