Understanding and Measuring eGovernment
This paper discusses benchmarking e-Government – why benchmark e-government? what to benchmark? how to benchmark? how to report?










This paper discusses benchmarking e-Government – why benchmark e-government? what to benchmark? how to benchmark? how to report?
This paper explores the key issues that need to be addressed in post merger integration when acquirers integrate five core functions: information technology (IT), research and development (R&D), procurement, production and networks, and sales and marketing.
 This paper presents the lessons learnt from post merger integration at nine (9) companies that came out ahead after the merger.

Explore our comprehensive ITGoPMI Framework to overcome challenges in post-merger IT integrations. Enhance decision-making, accountability, and align IT strategies with business objectives to ensure a smooth and successful merger.
 This paper argues that our understanding of cross-functional team processes is incomplete and proposes the concept of a "functional wall" to bridge this gap in the framework.
This paper proposes a model of group effectiveness that integrates two sets of factors, namely, group structure and individual characteristics.
 This presentation introduces the concept and lays out the conditions for team effectiveness.
This guide outlines the essential milestones for implementing ITIL best practices, including obtaining buy-in, benchmarking processes, establishing key metrics, defining processes, and overcoming resistance.
 This presentation provides an overview of ITIL for senior leaders/executives
This presentation discusses the trends accelerating the adoption of ITIL and the best practices to maximize business results in ITIL implementations.