Paper: ITIL Quick Reference
Get a quick and comprehensive overview of ITIL concepts and terminologies with our ITIL Quick Reference guide. Learn the ITIL service lifecycle, processes, functions, roles, and best practices for implementation.










Get a quick and comprehensive overview of ITIL concepts and terminologies with our ITIL Quick Reference guide. Learn the ITIL service lifecycle, processes, functions, roles, and best practices for implementation.
This Information Technology Strategic Plan sample (Maryland) provides a good template to build an IT Strategy.
Information Technology Strategic Plan sample (Ohio) provides a good template to build an IT Strategy. (Volume I)
Information Technology Strategic Plan sample (Ohio) provides a good template to build an IT Strategy. (Vol II)
Information Technology Strategic Plan sample (Ohio) provides a good template to build an IT Strategy. (Volume III)
 This paper provides a framework for the new CIO role – one that balances traditional IT operations responsibilities with the emerging strategic demands. PwC calls it the situational CIO.

Dive into the Val IT framework, a cornerstone for IT governance. Understand how to align IT investments with business goals, measure value, and communicate results effectively.
This excellent presentation provides a framework to cut information technology (it) spending – a prescription to take out IT fat while not slicing IT muscle!
  This paper presents the results of a research study conducted by McKinsey to gain insights into the business use of Web 2.0 technologies.
Discover how a well-crafted Information Technology Strategic Plan can help navigate challenges public sector IT leaders face, promote innovation, and deliver value to citizens.