What are the key trends for 2007 and beyond? According to Gartner, Top 10 Outsourcers are going to lose market share! Read this and other predictions for 2007 and beyond.
Colorado State IT Strategy document.
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
The building permit process is critical to the success of an Enterprise Architecture. Often, this process fails and with it the Enterprise Architecture. The article highlights the 7 common mistakes that lead to the failure of this process and suggests ways to avoid them.
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
A project’s charter is its anchor. It provides returns exponentially greater than the time and effort spent creating it.
The disconnect between business and IT is often lamented. A lot is spoken and written about this chasm. Ostensibly, a lot is done to bridge it. Yet, most would agree the chasm still exists.
UPS is using IT to create competitive advantage for itself. Are they bringing “custom software” back?
"Business model" has to be the king of buzzwords. "Strategy" is not far behind but there is something about business models that makes it more powerful! This article tries to demystify the term.
According to this study, Business Unit Heads are not concerned about IT Costs as they represent only 2-5% of their budgets. Really?
