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e-Business Knowledge Archive – Page 10

Example of a Digital Strategy for Customer Service Excellence

Example of a Digital Strategy for Customer Service Excellence

Use this Digital Strategy Example to learn the key components and best practices for creating a customer-centric digital strategy plan tailored to your organization. This example will provide you with valuable insights and guidance on developing a digital strategy that focuses on customer service excellence and aligns with your organization’s goals and objectives.

April 25, 2023
What is e-Business? - featured image

What is e-Business?

Learn about e-business, its benefits, types, components, and examples. Understand the differences between e-commerce and e-business and their future outlook.

March 10, 2023
An Example of a Digital Modernization Strategy - featured image

An Example of a Digital Modernization Strategy

This detailed digital modernization strategy outlines a step-by-step approach to transforming an organization’s digital capabilities. By examining the current state, setting a future vision, and providing specific recommendations, this example demonstrates how digital tools can be leveraged to enhance service delivery and operational efficiency.

January 10, 2023
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