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e-Business Organization Collection

Welcome to the e-Business Organization category in our CIO Reference Library. This curated collection of articles, resources, and guides is designed for CIOs, IT executives, business leaders, and professionals seeking to organize and structure their organization’s e-business initiatives effectively. Establishing the proper organizational structure is crucial for fostering collaboration, enabling agility, and ensuring the successful implementation and management of e-business strategies.

In this category, you will find information and insights on various aspects of e-business organization, including:

  • Organizational Design: Best practices for designing organizational structures that support e-business initiatives, such as centralized, decentralized, or hybrid models, as well as cross-functional teams and agile methodologies.
  • Roles and Responsibilities: Defining and assigning key e-business roles within the organization, including e-commerce managers, digital marketing specialists, data analysts, and IT professionals.
  • Collaboration and Communication: Fostering a culture of collaboration and open communication across departments, functions, and teams to ensure alignment and coordination of e-business efforts.
  • Talent Management: Attracting, retaining, and developing the right talent to support e-business initiatives, including strategies for recruiting, onboarding, training, and performance management.
  • Change Management: Implementing effective change management strategies to facilitate the successful adoption of new e-business processes, technologies, and organizational structures.
  • Performance Measurement and KPIs: Establishing relevant key performance indicators (KPIs) and metrics to monitor, evaluate, and optimize the effectiveness of e-business initiatives.
  • Organizational Culture: Cultivating a digital-first mindset and fostering a culture of innovation, learning, and continuous improvement to support e-business success.
  • Stakeholder Management: Engaging and managing relationships with key internal and external stakeholders, including employees, partners, suppliers, and customers, to ensure alignment and support for e-business initiatives.

Explore the e-Business Organization category to deepen your understanding of the various strategies and best practices for structuring and managing your organization’s e-business initiatives. By establishing the right organizational framework and fostering a culture of collaboration, innovation, and agility, you can enhance the effectiveness of your e-business efforts and drive growth and success in the digital landscape.

Part 4 Choosing The Right E-Business Organization Model
This article breaks down the three dominant e-Business organizational modelsโ€”centralized, decentralized, and hybridโ€”evaluating their pros and cons. It provides a practical framework to help businesses select the right structure based on maturity, industry pace, and business model alignment.

Creating the Internet Enabled Virtual Organization

This presentation discusses the internet enabled virtual organization – internet enabled tools such as social media have enabled a new virtual organization design. What are the benefits and challenges of this it based virtual – networked – organization? what is knowledge management and what are its key concepts? what are some models to measure the ROI of social media? (29 slides)<br />
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Part 1 Why e-Business Still Does not Fit

Part I: Finding a Home for e-Business: The Misalignment

This article explains why e-Business continues to challenge traditional organizations. It explores the historical misplacement of e-Business functions in IT and marketing, the myths that distort strategic thinking, and the urgent need for structural realignment to avoid becoming obsolete.

Part 2 Why e-Business Demands a New Model

Part II: Finding a Home for e-Business: The Transformation Imperative

This article explores the structural shift e-Business requiresโ€”from faster, personalized customer experiences to tightly integrated back-end systems. It highlights how customer expectations, short product life cycles, and real-time service pressure organizations to adopt entirely new models rather than repurpose old ones.

Part 3 What Drives e-Business Organization Strategy

Part III: Finding a Home for e-Business: The Design Principles

This article introduces universal organization design principles and applies them to e-Business. It explains how business modelsโ€”not best practicesโ€”should guide structure, and explores the role of segmentation, customer centricity, and cross-functional integration in building an agile digital organization.

Part 4 Choosing the Right e-Business Organization Model

Part IV: Finding a Home for e-Business: The Design Options

This article breaks down the three dominant e-Business organizational modelsโ€”centralized, decentralized, and hybridโ€”evaluating their pros and cons. It provides a practical framework to help businesses select the right structure based on maturity, industry pace, and business model alignment.

Does eCommerce Matter?

This paper has good information on a variety of issues related to eCommerce – especially the need for and the role of someone to lead the "function" within a business. Good start on key issues.

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