Enterprise Architecture: Optimizing IT Operations (Part 2)
This is a thorough discussion of enterprise architecture’s role in IT implementation – effective and efficient IT Operations. MUST Read! (100+ pages)
April 10, 2018
The “Enterprise Architecture and IT Service Management” category in the CIO Reference Library is a collection of articles and documents that provide insights into how Enterprise Architecture (EA) can be integrated with IT Service Management (ITSM) to achieve better alignment of IT and business goals. This category is designed for IT executives and other business leaders who are seeking to gain a better understanding of the relationship between EA and ITSM and how they can be integrated to achieve better outcomes.
The articles and documents in this category cover a wide range of topics related to EA and ITSM, such as:
- ITSM and EA frameworks: This includes an overview of the different ITSM and EA frameworks available, such as ITIL and TOGAF, and how they can be integrated to achieve better alignment of IT and business goals.
- ITSM and EA components: This includes an overview of the different components of ITSM and EA, such as service design, service catalog, and business architecture, and how they can be integrated to achieve better outcomes.
- Benefits of ITSM and EA integration: This includes an overview of the benefits of integrating ITSM and EA, such as improved IT service delivery, better alignment of IT and business goals, and increased agility and flexibility.
- ITSM and EA implementation: This includes strategies for implementing ITSM and EA integration within organizations, such as establishing governance frameworks, engaging stakeholders, and leveraging EA tools.
- ITSM and EA tools: This includes an overview of the different ITSM and EA tools available, such as service management software and EA modeling tools, and how they can be integrated to achieve better outcomes.
The “Enterprise Architecture and IT Service Management” category is a valuable resource for any IT executive or business leader seeking to understand better how EA and ITSM can be integrated to align IT and business goals better. The resources in this category provide insights into the benefits of integrating ITSM and EA, practical guidance for implementing ITSM and EA integration within organizations, and strategies for leveraging ITSM and EA tools to achieve better outcomes. By integrating EA and ITSM, organizations can achieve improved IT service delivery, better alignment of IT and business goals, and increased agility and flexibility.
Aligning Enterprise Architecture and IT Governance
This whitepaper discusses the alignment and integration of enterprise architecture and information technology governance using the key frameworks in each discipline as the backdrop – TOGAF, the key EA framework, must align with ITIL, COBIT, and PRINCE2, the leading IT Governance frameworks, in order to produce business results, and affect sustainable change.
April 17, 2014
Integrating Enterprise Architecture and IT Service Management
IT service management (ITSM) and especially ITIL is a process driven framework. This prevents its integration with the rest of the enterprise unless one factors in enterprise architecture constructs such as data architecture. The author proposes a conceptual data architecture to make ITIL more effective.
April 17, 2014
Aligning TOGAF and ITIL
This white paper discusses the overlap and differences between TOGAF and ITIL frameworks. This discussion will help you understand the implications of using one or the other alone and why using them together might produce superior business value.
April 17, 2014
An Integrated IT Governance Framework
This paper presents an integrated IT Governance framework that aligns critical concepts of enterprise architecture with those of IT service management. The author argues that actual business benefits cannot be realized with ITSM/ITIL or EA alone – they must be used in conjunction with each other to ensure business results.
April 17, 2014
How to Create an Architecture for IT Service Management
This presentation discusses aligning enterprise architecture concepts with IT Service Management concepts because these two must be used in collaboration to deliver real business value. It also describes the step by step process to achieve this integration.
April 17, 2014
Integrating Enterprise Architecture and IT Service Management Tools
This research paper explores enterprise architecture and IT Service Management (ITSM) frameworks and tools, makes a connection between the two disciplines and related tools, proposes measures to further integrate EA tools with ITSM Tools (CMDB/ITIL Tools).
September 10, 2013
Enterprise Requirements Hierarchy (ERH)
Creating a coherent, consistent, and practical set of business requirements requires the confluence of various disciplines and practices such as business analysis, enterprise architecture, and IT service management. This whitepaper makes the connection between these disciplines and introduces a new model namely, enterprise requirements hierarchy (ERH).
September 10, 2013
Connecting Enterprise Architecture and ITIL
This quick introduction to ITIL compares and contrasts its function and role in the enterprise with that of enterprise architecture and makes the case for these disciplines being complementary and the teams working on them collaborating with each other to get the biggest bang for the IT buck.
September 10, 2013
Enterprise Architecture and ITIL in Change Management
This presentation discusses technology change management (TCM) – the role of strategic planning, enterprise architecture and ITIL in enabling and governing the implementation of technology change.
September 10, 2013
