Enterprise Architecture and IT Service Management
This paper discusses ITSM frameworks and processes and their relationship to EA frameworks and processes. Good Discussion!
This paper discusses ITSM frameworks and processes and their relationship to EA frameworks and processes. Good Discussion!
This quick introduction to ITIL compares and contrasts its function and role in the enterprise with that of enterprise architecture and makes the case for these disciplines being complementary and the teams working on them collaborating with each other to get the biggest bang for the IT buck.
This presentation discusses technology change management (TCM) – the role of strategic planning, enterprise architecture and ITIL in enabling and governing the implementation of technology change.
This research paper explores enterprise architecture and IT Service Management (ITSM) frameworks and tools, makes a connection between the two disciplines and related tools, proposes measures to further integrate EA tools with ITSM Tools (CMDB/ITIL Tools).
This research paper lays for foundation to integrate enterprise architecture, service oriented architecture (SOA), and IT Service Management (ITSM) framework ITIL. The discussion introduces the three disciplines and frameworks related to each and introduces the concept of an integrated service architecture framework (ISAF) to bridge the existing gap in theory
This analysis offers insights into combining FEA, DoDAF, ITIL, and RASDS to refine enterprise architecture and IT management.

Discover how integrating Enterprise Architecture, SOA, and ITIL enhances service integration, reduces costs, and improves business agility.
This paper discusses key metrics to measure and communicate the value of enterprise architecture to stakeholders.
This paper proposes a better balanced scorecard for information technology measurement through integration with enterprise architecture planning metrics – this will result in a more effective capability to measure and manage business IT alignment. This improved BSC for IT is tested and results discussed in this paper.

“Leverage the power of COBIT and TOGAF for effective EA assessment.