Chapter

IT Governance Frameworks Collection – Page 20

A Roadmap for Planning Process Improvement

This overview presents a structured approach to CMMI-based process improvement, focusing on the IDEAL model and tailored workshops for successful implementation.

Comparing the Balanced Scorecard and EFQM Business Excellence Model

Comparing the Balanced Scorecard and EFQM Business Excellence Model

Dive deep into comparing the Balanced Scorecard and EFQM Business Excellence Model. Understand their origins, design, usage processes, and how their fundamental differences can influence strategic decisions within your organization. Perfect for IT leaders navigating performance improvement and change management.

An Introduction to ITIL V2 and V3

Explore the world of ITIL V2 and V3 through this comprehensive presentation. Learn how to effectively align IT services with business needs, debunk ITIL myths, and balance IT demand and supply.

Where’s the Value in ITIL V3?

This whitepaper discusses the value of ITIL V3 versus ITIL V2 to help answer the question: should we migrate to ITIL V3?

Introduction to the EFQM Business Excellence Model

A Practical Introduction to the EFQM Business Excellence Model

This practical introduction to the EFQM Business Excellence Model breaks down its 9 criteria and 32 sub-criteria, explains RADAR logic, and includes a 110-question self-assessment. Perfect for organizations looking to improve performance, align strategy, or prepare for excellence awards.

Guidelines for EFQM Business Excellence Model Self-Assessment

Guidelines for EFQM Business Excellence Model Self-Assessment

Delve into our comprehensive guide on EFQM Business Excellence Model Self-Assessment. Get detailed insights into the sub-criteria, understand what assessors look for, and learn good practices to achieve business excellence. The paper also explains how to apply the Radar™ logic consistently and utilize evidential reasoning software for assessments. A must-read resource for IT leaders.

EFQM Business Excellence Model Case Studies

EFQM Business Excellence Model Case Studies

Delve into the diverse world of the EFQM Business Excellence Model, as seen through these enlightening case studies. Discover the role of leadership, resource availability, and a long-term organizational perspective in driving transformation and achieving unparalleled performance leaps. A must-read for CIOs and IT leaders!

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