Learn about the strategic value of technology, the fundamentals of IT governance, building mechanisms for assurance, and real-world examples of successful implementation. Ensure IT strategies align with overall business goals.
This guide outlines the essential milestones for implementing ITIL best practices, including obtaining buy-in, benchmarking processes, establishing key metrics, defining processes, and overcoming resistance.
Optimize your IT investments and align them with business goals with this presentation. Learn how to start with business strategy, align IT capability, and follow a best-practice approach to planning and prioritization for better outcomes and business value.