This strategic program assessment guide provides a structured approach for evaluating and managing large-scale programs, highlighting key aspects like policy alignment and risk management.
This guide describes the key questions that must be answered to evaluate the business case for the program – does it make sense? is it realistic? are key stakeholders on board?
This guide describes the key questions that must be answered to evaluate the implementation strategy for the program – does it make sense? is it realistic? are key stakeholders on board? is there a plan? how meaningful and realistic is it?
This guide describes the key questions that must be answered to evaluate the entire program – does the business case make sense to continue investment? is it realistic? are key stakeholders on board? is there an implementation plan? how meaningful and realistic is it?
This guide describes the key questions that must be answered to evaluate the organizational readiness for program implementation – will business operations work as planned? will benefits be realized as promised?
This guide describes the key questions that must be answered to evaluate the benefits realized from the program – business operations work as planned? benefits being realized as promised?
This presentation discusses the connection between IT Service Management and Business Relationship Management: What is the objective of business relationship management (BRM)? Why is BRM important? How does it fit into IT Service Management? How does BRM interact with other roles? What are practical considerations in its implementation?
This presentation walks you through the steps to create an effective business relationship management capability in your organization.
This white paper describes the Business Relationship Management function, how it interacts with the other functions in an organization, how it can be used to embed a culture of innovation, and how to measure BRM success.
This presentation describes the implementation and use of business relationship management at a major financial services company.
