Domain

IT Governance Knowledge – Page 72

The Business of IT

This chapter provides a roadmap to best practice IT financial management capability.

Chargebacks for IT Investments

This research focuses on the user of chargebacks in IT departments – the drivers for IT chargeback and where they are being used, and some models for IT chargebacks that might take hold over time.

IT Chargeback in a Virtualized World

This presentation details the challenges in cost based or usage-based cost allocation and chargeback in virtualized environments and proposes a model to addresses them.

CIO’s Guide to ITIL Framework V3 Essentials

This guide covers the essentials of ITIL V3, including its core components such as service strategy, design, transition, operation, and continual service improvement. It provides CIOs with actionable insights to enhance IT service management and align IT services with business needs.

Introduction to Common Criteria Scheme (CCS)

This presentation introduces the Common Criteria Evaluation and Certification Scheme, or CCS – an independent evaluation and certification service for measuring the security assurance and functionality claims of Information and Communications Technology (ICT) products and systems. What is it? Why is it important to you?

Introduction to Cyber Forensics

This presentation provides an overview of cyber forensics – what is forensics? what is cyber forensics? who uses cyber forensics? what are the skills needed for cyber forensics?

Introduction to IT Chargeback

This presentation reviews different it chargeback methodologies, configurations and policies, and discusses the lessons learnt as a result of these implementations.

IT Chargeback and Cost Transparency

IT Chargeback and cost transparency are simple concepts that are often difficult to implement. The presentation discusses critical success factors for successful implementation such as choosing methodologies that best fit your objectives, applying them properly within the organization, and executing effectively.

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