This research analyzed IT chargeback in different organizations and reached the conclusion that IT chargeback approach could facilitate useful discussions between the IT unit and business units about business priorities and the value of IT services.
Are decisions about IT being made with business objectives in mind? The authors argue that financially sound decision-making along with financial transparency for both business and IT executives is no longer an option when cost containment and accountability are paramount.
This article describes a step by step process to run IT as a business.
The author argues that financial visibility is critical for portfolio and project success. This presentation discusses IT financial management – what is it? what are the key financial metrics? how can IT financial management drive business decisions?
This paper discusses a framework to charge back for cloud services in the enterprise.
This chapter provides a roadmap to best practice IT financial management capability.
This research focuses on the user of chargebacks in IT departments – the drivers for IT chargeback and where they are being used, and some models for IT chargebacks that might take hold over time.
This presentation introduces the Common Criteria Evaluation and Certification Scheme, or CCS – an independent evaluation and certification service for measuring the security assurance and functionality claims of Information and Communications Technology (ICT) products and systems. What is it? Why is it important to you?
This guide covers the essentials of ITIL V3, including its core components such as service strategy, design, transition, operation, and continual service improvement. It provides CIOs with actionable insights to enhance IT service management and align IT services with business needs.
This presentation provides an overview of cyber forensics – what is forensics? what is cyber forensics? who uses cyber forensics? what are the skills needed for cyber forensics?
