IT Project Management Best Practices
This article collates project best practices gained from 99 project retrospectives across 74 different organizations over 7 years.
October 18, 2011
Domain
IT Governance Knowledge Archive – Page 83
Knowledge Management Implementation Case Study
This article describes how HP implemented a knowledge sharing culture to support a knowledge management system using web based collaborative technologies.
October 18, 2011
Article: Using Balanced Scorecard to Evaluate IT Governance
Learn how to use the balanced scorecard approach to assess IT governance practices’ effectiveness and identify improvement areas.
September 26, 2011
How to Use the EFQM Excellence Model for Strategic Service Reviews: A Cross-Functional Case Study
This EFQM Excellence Model case study reveals how structured, staff-driven reviews can help CIOs align services with strategic goals, improve performance, and foster accountability. It covers leadership assessments, operational diagnostics, scoring methods, and implementation strategies that apply across sectors.
September 19, 2011
Using IT Portfolio Management to Increase IT ROI
This presentation defines portfolio management, and discusses the three types of portfolios and their management
September 19, 2011
Aligning Projects with Business Objectives
This paper provides a summary of the book "Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times" which discusses project portfolio management in a business it alignment context.<br /><br />Excellent Read!!
September 13, 2011
What is the Difference Between Governance and Management?
This paper looks at the structural and functional differences between governance and management using the "plan-do-check" framework.
September 13, 2011
Distinguishing Governance From Management
This paper discusses seven questions that can help distinguish governance, i.e. the role and responsibilities of the board, from management.
September 13, 2011
ITIL FAQ
ITIL frequently asked questions – what to expect in ITIL V3? How does it affect your organization? How can you benefit from ITIL? How can you transition to ITIL V3?
August 25, 2011
The 10 Traits of Successful ITIL Adopters
This guide details the key traits of successful ITIL adopters, providing practical advice on implementing ITIL best practices for improved IT service management.
August 25, 2011