Article: Using Balanced Scorecard to Evaluate IT Governance
Learn how to use the balanced scorecard approach to assess IT governance practices’ effectiveness and identify improvement areas.
Learn how to use the balanced scorecard approach to assess IT governance practices’ effectiveness and identify improvement areas.
This presentation defines portfolio management, and discusses the three types of portfolios and their management
This EFQM Excellence Model case study reveals how structured, staff-driven reviews can help CIOs align services with strategic goals, improve performance, and foster accountability. It covers leadership assessments, operational diagnostics, scoring methods, and implementation strategies that apply across sectors.
This paper looks at the structural and functional differences between governance and management using the "plan-do-check" framework.
This paper discusses seven questions that can help distinguish governance, i.e. the role and responsibilities of the board, from management.
This paper provides a summary of the book "Connecting the Dots: Aligning Projects with Objectives in Unpredictable Times" which discusses project portfolio management in a business it alignment context.<br /><br />Excellent Read!!
ITIL frequently asked questions – what to expect in ITIL V3? How does it affect your organization? How can you benefit from ITIL? How can you transition to ITIL V3?
This presentation makes the case for information technology (IT) governance, introduces two key IT governance frameworks namely, COBIT and Val IT™ and discusses how these frameworks fit together.
This guide details the key traits of successful ITIL adopters, providing practical advice on implementing ITIL best practices for improved IT service management.
This paper discusses three risk management frameworks and illustrates with examples the importance of sound operational preparation of each step in the risk management process.
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