ITIL FAQ
ITIL frequently asked questions – what to expect in ITIL V3? How does it affect your organization? How can you benefit from ITIL? How can you transition to ITIL V3?
August 25, 2011
Domain
IT Governance Knowledge Archive – Page 84
The 10 Traits of Successful ITIL Adopters
This guide details the key traits of successful ITIL adopters, providing practical advice on implementing ITIL best practices for improved IT service management.
August 25, 2011
Introduction to Process Performance Models
This presentation defines process performance models, traces their history and development and uses a case study to illustrate their use in prediction and decision making.
July 25, 2011
A Roadmap for Planning Process Improvement
This overview presents a structured approach to CMMI-based process improvement, focusing on the IDEAL model and tailored workshops for successful implementation.
July 25, 2011
Effective CMMI Appraisal Planning: A Comprehensive Guide
This guide provides an in-depth look into planning a Capability Maturity Model Integration (CMMI) appraisal, covering key aspects to ensure a smooth and effective process.
July 25, 2011
Risk Management for IT and Software Projects
This paper discusses three risk management frameworks and illustrates with examples the importance of sound operational preparation of each step in the risk management process.
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July 25, 2011
Managing Risk in Process Improvement
This presentation discusses the lessons learned about risk management in process improvement projects. The presentation on risk management in process improvement discusses the following topics: What is a risk? Proactive risk management process Risk management within a process improvement project Twelve Categories of risk factors Cue to risk statement Risk
July 25, 2011
What the Board Needs to Know about Information Security Governance
This paper provides an overview of information security governance for the board of directors so "the board can provide a level of needed oversight to this vital business function that is adequate and necessary, and in doing so, exercise its essential duty of care."<br />
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July 21, 2011
Comparing the Balanced Scorecard and EFQM Business Excellence Model
Dive deep into comparing the Balanced Scorecard and EFQM Business Excellence Model. Understand their origins, design, usage processes, and how their fundamental differences can influence strategic decisions within your organization. Perfect for IT leaders navigating performance improvement and change management.
June 27, 2011
Integrating CMMI with Agile and Waterfall Methodologies: A Comprehensive Analysis
This analysis delves into the nuances of combining CMMI with Agile and Waterfall, offering valuable insights for optimizing software development processes.
June 20, 2011
