Dive into the world of ITIL V3 with this comprehensive guide. Explore the evolution of ITIL, understand the lifecycle approach of ITIL V3, compare it with V2, and uncover its interaction with ISO 20000. Master ITIL V3 for streamlined and efficient IT Service Management.
 This in-depth introduction to Capability Maturity Model (CMM) defines it, describes it, and discusses it benefits and use.
This paper argues for the management of opportunity within the risk process and provides practical solutions toward that end.
This introduction to enterprise risk management (ERM) covers its definition, key trends, best practices and future direction.
The IT function should be at the heart of an organization’s efforts to reduce the cost of conducting business. Here’s what CIOs and other business leaders should focus on.
 This presentation defines Information Technology Governance and lays out a case for its use to increase IT value.
This comprehensive guide to IT governance is tailored for board members and C-suite executives. It explores how IT governance intersects with corporate governance, focusing on decision-making accountability, risk management, and the strategic use of technology. The guide offers practical frameworks and actionable steps that help executives ensure IT investments deliver measurable business value, making it applicable across sectors.
ITIL background presentation provides an introduction, history and basics of the ITIL framework.
This paper takes a look at corporate governance from a perspective seldom discussed: does the state play a role on corporate governance?
This guide offers detailed insights into implementing ITIL best practices, covering essential considerations, strategic planning, and practical tips for successful ITIL adoption to enhance IT service management.
