Domain

IT Governance Knowledge – Page 95

IT Governance Capability

This paper defines IT Governance and provides a case study on IT governance with a set of lessons learnt in creating IT Governance capability.

Risk Management Guide

Risk Management Guide for Information Technology Systems describes a risk management methodology, framework and process for risk assessment, evaluation and management. This risk management guide provides a foundation for the development of an effective risk management program, containing both the definitions and the practical guidance necessary for assessing and mitigating

ITIL 101 for CIOs: A Fast Track to Improved IT Service Management

This ITIL framework 101, introduces ITIL offering comprehensive guidance on IT service management. It covers ITIL’s evolution, best practices, global adoption, competence maturity levels, and an implementation roadmap to guide organizations through ITIL’s stages.

Introduction to ITIL V3

 Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.

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