IT Operations Knowledge Archive – Page 62

IT operations knowledge refers to the understanding of the organization’s IT infrastructure and the day-to-day activities required to ensure that it runs smoothly. Effective IT operations knowledge can help organizations optimize their IT infrastructure, improve IT agility, and achieve desired business outcomes.

IT operations knowledge may include:

  1. Understanding IT infrastructure: Organizations should understand their IT infrastructure, including hardware, software, and network infrastructure, to identify potential areas for optimization.
  2. Monitoring IT performance: Organizations should monitor IT performance, including server performance, network performance, and application performance, to identify potential areas for improvement.
  3. Managing IT incidents: Organizations should have processes in place to manage IT incidents, such as server failures, network outages, and security breaches.
  4. Ensuring compliance: Organizations should ensure compliance with relevant regulations and industry standards, such as GDPR, HIPAA, and PCI-DSS.
  5. Managing IT vendors: Organizations should manage IT vendors, including vendor selection, contract negotiation, and vendor performance management.

Effective IT operations knowledge requires a deep understanding of the organization’s IT infrastructure, as well as the IT operations processes and best practices. IT executives should ensure that their IT operations knowledge is well-documented and communicated to relevant stakeholders across the organization.

The IT Operations Knowledge category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective IT operations knowledge practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of IT operations knowledge, such as understanding IT infrastructure, monitoring IT performance, managing IT incidents, ensuring compliance, and managing IT vendors. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective IT operations knowledge practices and optimize their IT infrastructure to achieve desired business outcomes.

Application Development Hub2 Application Modernization Hub13 Application Performance Management (APM)5 Artificial Intelligence (AI) Collection44 Automation Hub3 Big Data Hub29 Blockchain Hub7 Business Continuity Planning (BCP) Hub40 Business Intelligence Hub4 Cloud Computing Hub134 Enterprise Asset Management (EAM) Hub3 Enterprise Mobility Hub24 Enterprise Resource Planning Hub1 Green Computing Hub2 Identity and Access Management Hub1 Information Security Hub64 Internet of Things (IoT) Hub9 IT Operations Blogs7 IT Operations Downloads5 IT Operations Editor's Choice10 IT Operations Features110 IT Operations Research63 IT Operations White Papers57 Open Source Hub7 Virtualization Hub34

When Disaster Planning Fails

This article takes the example of Northrop Grumman’s experience due to hurricane Katrina – when its disaster planning failed and cost the company $1B – to discuss creating disaster recovery plans, assessing preparedness, and recovering after a disaster if the plan fails!

October 18, 2011

Improving Information Security Compliance

This paper presents a process-oriented approach to manage organizational change needed to improve information security compliance. The approach uses Business Aligned Information Security  anagement (BAISeM) and principles that have been derived from standards like ITIL, CObIT and ISO 27001. In order to illustrate the approach, the context of IT service continuity is selected as an example.

October 11, 2011

Cloud Computing and Service Oriented Infrastructure

<div>What is the impact of service oriented infrastructure (SOI) on cloud computing? This presentation discusses the evolution of IT infrastructure and connects SOI with cloud computing in a service oriented enterprise (SOE).</div>

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July 28, 2011

Framework for Cloud Buyers

This presentation presents a value based framework to facilitate with the decision to migrate to cloud computing.

July 28, 2011

European CIO Cloud Survey

This report is based on a survey of 500 CIOs, in a cross-section of organizations across Europe, to explore current attitudes and adoption levels of cloud computing.

July 28, 2011

Cloud Computing in Higher Education

This paper provides an in-depth overview of cloud computing – what is cloud computing? What Is Different About &ldquo;the Cloud&rdquo;? Why Is Cloud Computing Important? Adoption of Cloud Computing in Higher Education&hellip;What Is the Right Aggregation Point for Services? The difference between Public Clouds and Private Clouds…

July 28, 2011

Has Cloud Computing Matured?

This survey of 573 C-level executives, business unit leaders and IT decision-makers in 18 countries seeks to understand how technology, particularly cloud computing, is being used in the enterprise.

July 28, 2011

Top Action Steps for Information Security Managers

"This publication is designed for Certified Information Security Managers (CISMs), Chief Information Security Officers (CISOs) and information security managers to use as action steps in addressing the questions posed by the 2001 ITGI publication Information Security Governance: Guidance for Boards of Directors and Executive Management. "

July 21, 2011
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