Strategic Sourcing Visions 2013

This compendium of thought leadership articles, practitioner interviews, and market research highlights strategic sourcing trends in Europe and can be valuable for leaders engaged in implementing information technology, business process improvement and other sourcing activities.

Impact of IT Outsourcing on IT Workers

This study focused on three common approaches to IT reorganization and resizing, as a result of outsourcing, and their impact on the retained IT workers. The authors use the concept of a "psychological contract" to highlight the issues that arise, and to provide guidelines to CIOs so they can manage them better.

Best Practices in High-Performance Outsourcing

This paper discusses the key learning/best practices, that lead to high performance outsourcing, gleaned from the masters i.e. executives who have been there, done that and can claim success in the world of outsourcing services! 

Best Practices in Communicating Global Outsourcing Initiatives

This research paper stresses the need for an effective communication strategy to ensure success of an outsourcing initiative – to be effective a communication strategy must have both an internal and external component with its own objectives, guidelines, and tactics.

Which Buyers’ Skills Shape Supplier Performance?

This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.

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