Evaluating Outsourcing Risk Management
This outsourcing services book provides guidance in evaluating a financial institution’s risk management processes to establish, manage, and monitor IT outsourcing relationships.
January 4, 2012
Domain
IT Sourcing Knowledge – Page 12
Vendor Management Best Practices
This white paper discusses vendor management best practices for successful IT and business process outsourcing.
January 4, 2012
Assessing the Risks of Outsourcing
This presentation discusses the risks in outsourcing IT services and evaluates their potential mitigation using standardization.
November 29, 2011
Impact of IT Outsourcing on IT Workers
This study focused on three common approaches to IT reorganization and resizing, as a result of outsourcing, and their impact on the retained IT workers. The authors use the concept of a "psychological contract" to highlight the issues that arise, and to provide guidelines to CIOs so they can manage them better.
November 10, 2011
Case Study: Enterprise Architecture Maturity Framework for Business Process Outsourcing Success
This comprehensive case study unveils the correlation between enterprise architecture maturity and business process outsourcing success, offering insightful guidance for strategic planning and decision-making. Empower your BPO initiatives with an understanding of how enterprise architecture maturity can shape outcomes.
November 4, 2011
Managing Dispersed Expertise in Offshore Outsourcing
 This article uses the practices implemented by Indian outsourcing company Tata Consultancy Services (TCS) to discuss the issue of managing knowledge and expertise spread across organizational and geographic boundaries in an offshore outsourcing arrangement.
October 17, 2011
Are Time Zone Differences Good or Bad in Offshore Outsourcing?
This article uses the case of Indian outsourcing company Infosys to explore the question "are time zone differences good or bad in offshore outsourcing?"
October 17, 2011
Drafting Outsourcing Contracts
This excellent presentation provides an in-depth discussion on contracts related to outsourcing – what are the key elements in an outsourcing contract? What are the essential components of contract management?
October 7, 2011
Best Practices in Offshore Outsourcing Legal and Regulatory Issues
This article discusses the key federal and state laws that can affect offshore outsourcing and ways to deal with them.
October 7, 2011
Best Practices in Data Center Outsourcing
This research paper discusses the outsourcing life cycle, what should be outsourced, and best practices for data center outsourcing.
October 7, 2011
Distribution and Fulfillment1
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IT Sourcing Best Practices Collection6
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IT Sourcing Features62
IT Sourcing Frameworks7
IT Sourcing Governance2
IT Sourcing Guides28
IT Sourcing Implementation4
IT Sourcing Introduction5
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IT Sourcing Samples and Examples3
IT Sourcing Strategy28
IT Sourcing Templates3
IT Sourcing Tools1
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Make or Buy Decision2
Outsourcing Hub46
Vendor Evaluation and Selection1
Vendor Relationship Management24