Vendor Management Best Practices
This white paper discusses vendor management best practices for successful IT and business process outsourcing.
January 4, 2012
Domain
IT Sourcing Knowledge Archive – Page 12
Best Practices Security Framework for Offshore Outsourcing
This paper analyzes and clarifies issues surrounding offshore security; discusses how clients and service providers can both adopt a systematic security framework to reduce security risks, and outlines observed best practices.
January 4, 2012
Assessing the Risks of Outsourcing
This presentation discusses the risks in outsourcing IT services and evaluates their potential mitigation using standardization.
November 29, 2011
Impact of IT Outsourcing on IT Workers
This study focused on three common approaches to IT reorganization and resizing, as a result of outsourcing, and their impact on the retained IT workers. The authors use the concept of a "psychological contract" to highlight the issues that arise, and to provide guidelines to CIOs so they can manage them better.
November 10, 2011
Case Study: Enterprise Architecture Maturity Framework for Business Process Outsourcing Success
This comprehensive case study unveils the correlation between enterprise architecture maturity and business process outsourcing success, offering insightful guidance for strategic planning and decision-making. Empower your BPO initiatives with an understanding of how enterprise architecture maturity can shape outcomes.
November 4, 2011
Managing Dispersed Expertise in Offshore Outsourcing
 This article uses the practices implemented by Indian outsourcing company Tata Consultancy Services (TCS) to discuss the issue of managing knowledge and expertise spread across organizational and geographic boundaries in an offshore outsourcing arrangement.
October 17, 2011
Are Time Zone Differences Good or Bad in Offshore Outsourcing?
This article uses the case of Indian outsourcing company Infosys to explore the question "are time zone differences good or bad in offshore outsourcing?"
October 17, 2011
Best Practices in Data Center Outsourcing
This research paper discusses the outsourcing life cycle, what should be outsourced, and best practices for data center outsourcing.
October 7, 2011
Best Practices in High-Performance Outsourcing
This paper discusses the key learning/best practices, that lead to high performance outsourcing, gleaned from the masters i.e. executives who have been there, done that and can claim success in the world of outsourcing services! 
October 7, 2011
Drafting Outsourcing Contracts
This excellent presentation provides an in-depth discussion on contracts related to outsourcing – what are the key elements in an outsourcing contract? What are the essential components of contract management?
October 7, 2011