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IT Sourcing Knowledge – Page 15

Legal Implications of Outsourcing

Legal Implications of Outsourcing

Explore our insightful presentation that demystifies the legal challenges across the outsourcing life-cycle, from pre-RFQ to termination. Learn how to anticipate and address these complexities to make informed decisions and steer clear of potential legal pitfalls.

Which Buyers’ Skills Shape Supplier Performance?

This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.

Data Center Outsourcing

This whitepaper helps senior IT leaders answer four key questions: why outsource, when to outsource, how much to outsource and where to outsource.

IT Outsourcing Service Quality

Do an organization’s internal processes affect the quality of outsourced services? This research explored this issue with a focus on two internal processes namely, business IT alignment and IT Governance, to find that indeed improving these processes leads to better service quality from outsourcing providers. For starters, a better definition

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