Domain

IT Sourcing Knowledge – Page 15

Legal Issues IT Outsourcing

This presentation discusses the common legal issues arising out of information technology outsourcing relationships.

March 23, 2011

Which Buyers’ Skills Shape Supplier Performance?

This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.

December 10, 2010

Data Center Outsourcing

This whitepaper helps senior IT leaders answer four key questions: why outsource, when to outsource, how much to outsource and where to outsource.

August 30, 2010

IT Outsourcing Service Quality

Do an organization’s internal processes affect the quality of outsourced services? This research explored this issue with a focus on two internal processes namely, business IT alignment and IT Governance, to find that indeed improving these processes leads to better service quality from outsourcing providers. For starters, a better definition

August 23, 2010
Distribution and Fulfillment1 IT Sourcing Assessment and Maturity0 IT Sourcing Best Practices Collection6 IT Sourcing Business Cases Hub0 IT Sourcing Case Studies8 IT Sourcing Downloads3 IT Sourcing Editor's Choice6 IT Sourcing Features62 IT Sourcing Frameworks7 IT Sourcing Governance2 IT Sourcing Guides28 IT Sourcing Implementation4 IT Sourcing Introduction5 IT Sourcing Organization0 IT Sourcing Process1 IT Sourcing Research15 IT Sourcing Samples and Examples3 IT Sourcing Strategy28 IT Sourcing Templates3 IT Sourcing Tools1 IT Sourcing Trends1 IT Sourcing White Papers8 Make or Buy Decision2 Outsourcing Hub46 Vendor Evaluation and Selection1 Vendor Relationship Management24
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