Using the Balanced Scorecard
This paper provides a general background, brief history of the balanced scorecard (BSC). It also discusses key issues surrounding BSC and provides recommendations for its implementation.
This paper provides a general background, brief history of the balanced scorecard (BSC). It also discusses key issues surrounding BSC and provides recommendations for its implementation.
 This case study demonstrates the use of the Balanced Scorecard by an IT department to demonstrate value to business and stave off efforts to make IT a cost center.
 This paper discusses the implementation of an IT Balanced scorecard at a healthcare organization (hospital) using “SAS® Strategic Performance Management for Healthcare”
This paper presents a validated measurement framework and model for assessing enterprise systems success. 
This paper presents a framework to assess IT/IS project success and confirms the importance of 1) managing user expectations 2) communications in the success of Information Technology.
This paper delves into the transformative potential of Applied Information Economics (AIE) in assessing IT investments. Understand how to quantify uncertainty, evaluate intangible benefits, and make financially meaningful, strategic IT decisions.
This paper researches the critical success factors affecting business IT alignment and the resulting value delivered by IT investments.
Dive deep into the renowned Strategic Alignment Model, a key tool for CIOs. Learn how it bridges the gap between IT initiatives and overarching business strategies, ensuring seamless collaboration and maximizing ROI.
This paper discusses the implementation of a balanced scorecard using automated tools – why is the balanced scorecard important for an organization? how can automation help in realizing benefits from a balanced scorecard? what are the essential technology features for a successful balanced scorecard tool?
Can the CEO, CFO, CMO, CPO, and the CIO envision the same future for the information technology capability of the organization? Is it possible? Is it necessary? Does it help? The authors present a framework to make this shared vision for IT possible and useful!