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IT Strategy Frameworks Collection – Page 14

Factors the Influence Business and IT Alignment Success

The authors’ research provides interesting insight into business it alignment: There is no silver bullet to business it alignment Business it alignment requires six interrelated capabilities There are five levels of it alignment maturity Most organizations today are level 3 on this business it alignment framework.

Using the Balanced Scorecard for CRM Effectiveness: A Guide for CIOs

Chief Information Officers (CIOs) are increasingly turning to the Balanced Scorecard for CRM Effectiveness to address real-world challenges. This example delves into how this tool can align IT strategies with business objectives, drive innovation, and quantify intangible CRM benefits.

Linking IT Balanced Scorecard to Business Objectives

This paper discusses and describes the development and implementation of a departmental BSC within an Information Services Division (ISD) of a Canadian financial group. It also uses an IT BSC maturity model to determine the maturity level of the IT BSC under review.

Information Technology Strategic Planning

This paper discusses IT strategic planning – what is it? why is it important? – describes an IT strategic planning framework and illustrates best practices and lessons learnt through a case study. Good discussion!

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