A soup to nuts overview of the Balanced Scorecard technique: What is balanced scorecard? What are the four management perspectives? What are the three approaches to management? How to select a management approach? How to use metrics in management? What are the pitfalls in using measurement and metrics? Excellent Read!
This report presents the results of Applied Information Economics (AIE) in action in a real life setting – Environmental Protection Agency (EPA) wanted to ascertain the implications of replacing desktops on an accelerated schedule. EPA used AIE to create a business case for this "investment". Here is the report from that study.
This presentation provides good guidance on using Balanced Scorecard from strategy to execution – driving high performance teams to envision, create and deliver value.
A framework for information technology strategic planning.
How do you assess the value created by IT in the private sector? In the public sector? Is there a common framework that can be employed for both?
What is the biggest problem facing IT Value? Lack of single framework that connects business and IT – top to bottom; left to right. Can a single framework connect the organizational stovepipes and frameworks within each? This is a good start but the problem is far from fixed. Good Read!
A guide to outcomes management methodology
Very good discussion on IT Value and ROI measurement.
An excellent presentation on using Balanced Scorecard for Performance Management.
Returns are NOTHING without risk. Get it?
