Rethinking IT Cost Management Strategies
Arguing that IT organization has no room to be squeezed more, the authors make the case for supply management as an effective way to optimize IT’s costs
Arguing that IT organization has no room to be squeezed more, the authors make the case for supply management as an effective way to optimize IT’s costs
This research analyzed IT chargeback in different organizations and reached the conclusion that IT chargeback approach could facilitate useful discussions between the IT unit and business units about business priorities and the value of IT services.
This whitepaper discusses using enterprise architecture as a tool for information technology (IT) cost management.
This presentation discusses the IT organization at General Motors – key roles and responsibilities – and how it adds value to the business. (This is a pre-meltdown and bailout presentation so much might have changed since!)
This guide provides an integrated approach to total cost management (TCM), covering all aspects of cost management across portfolios, programs, and projects. It introduces methodologies, best practices, and frameworks that help organizations achieve strategic goals and manage resources effectively, supporting successful outcomes.
This guide offers insights into the world of innovation, showing how it’s not just about breakthroughs but continuous improvement. Learn how fostering an innovative culture can drive organizational growth and attract top talent.
This white paper provides insights into how corporations are responding to the key economic and technology megatrends reshaping the global marketplace.
This research focuses on the user of chargebacks in IT departments – the drivers for IT chargeback and where they are being used, and some models for IT chargebacks that might take hold over time.
This research addresses the question: How technology will empower the customer? The first part explored the changes to come in how companies interact with their customers. This paper focuses on what types of workplace practices, information management and IT delivery structures will be needed to operate and secure the open enterprise and what all these developments hold in store for the respective roles of the information technology (IT) function and the chief information officer (CIO).
This research addresses the question: How technology will empower the customer? This first part explores the changes to come in how companies interact with their customers.