This research focuses on the user of chargebacks in IT departments – the drivers for IT chargeback and where they are being used, and some models for IT chargebacks that might take hold over time.
This guide offers insights into the world of innovation, showing how it’s not just about breakthroughs but continuous improvement. Learn how fostering an innovative culture can drive organizational growth and attract top talent.
This research addresses the question: How technology will empower the customer? The first part explored the changes to come in how companies interact with their customers. This paper focuses on what types of workplace practices, information management and IT delivery structures will be needed to operate and secure the open enterprise and what all these developments hold in store for the respective roles of the information technology (IT) function and the chief information officer (CIO).
This research addresses the question: How technology will empower the customer? This first part explores the changes to come in how companies interact with their customers.
This presentation provides a very good overview of business and information technology alignment – definition, imperative and process – and IT governance – what is it? why is it important? how to implement it using a framework?
This paper introduces a structured framework for business relationship management – to optimize the relationship between business and IT – and discusses an approach to implement it. A Structured Approach to Implementing a Business Relationship Management Framework.
This comprehensive guide provides an exemplary IT enterprise strategy and roadmap. Gain insights into aligning IT initiatives with business objectives, prioritizing IT projects, optimizing resource allocation, and creating a future-ready IT landscape. Ideal for CIOs and IT leaders.
Use the Total Value of Opportunity (TVO) methodology to align IT investments with strategic business objectives. Dive into this resourceful presentation to understand how to make informed IT decisions significantly contributing to your organization’s success.
This paper introduces Gartner’s business value model is a framework to measure business performance – designed to help business IT alignment, project portfolio prioritization, and communicating the value of IT to the business. The Business Value Model supports the Balanced Scorecard, Six Sigma, Economic Value Added, agility and other methodologies.
This paper introduces Gartner’s Total Value of Opportunity (TVO) methodology “a metrics-based, standard methodology for comprehensive investment analysis of any IT-enabled business initiative.”
