Introduction to Process Performance Models
This presentation defines process performance models, traces their history and development and uses a case study to illustrate their use in prediction and decision making.
This presentation defines process performance models, traces their history and development and uses a case study to illustrate their use in prediction and decision making.
This presentation discusses the role of the CIO in the delivery of business value. Using the IT CMF (IT Capability Maturity) Framework they can, on the one hand, start a new, business value based, dialogue, with their business partners and on the other, engage their IT suppliers to deliver IT
This agile enterprise architecture framework is aimed at achieving Business IT Alignment. It details the structure, methodologies, and practical examples that guide CIOs in creating flexible and efficient IT architectures. These architectures support evolving business needs and ensure organizational agility in response to dynamic market conditions.
This paper, written for CIOs and IT strategists, presents a conceptual view that helps with designing and evaluating IT strategies, and helps build business cases for IT.
This presentation makes the connection between information technology service management (ITSM) and business it alignment.
Dive deep into comparing the Balanced Scorecard and EFQM Business Excellence Model. Understand their origins, design, usage processes, and how their fundamental differences can influence strategic decisions within your organization. Perfect for IT leaders navigating performance improvement and change management.
This paper presents research on the application of the Balanced Scorecard and associated management processes for strategic control purposes in a public sector environment. It shows how an improved Balanced Scorecard design has the potential to enhance strategic management and public sector governance. Dated Material
This presentation discusses the challenges of business it alignment – what is business it alignment? what are business process priorities? what are managed IT services?
This paper provides an in depth overview of strategic planning – what is strategic planning? what are strategic planning best practices? what is hoskin planning? how should small and mid sized companies pursue strategic planning?
his guide offers an in-depth exploration of Business-IT Alignment, focusing on practical tools and strategies to bridge gaps between business goals and IT infrastructure.