Connecting Business IT Alignment and IT Service Management
This presentation makes the connection between information technology service management (ITSM) and business it alignment.
This presentation makes the connection between information technology service management (ITSM) and business it alignment.

Dive deep into comparing the Balanced Scorecard and EFQM Business Excellence Model. Understand their origins, design, usage processes, and how their fundamental differences can influence strategic decisions within your organization. Perfect for IT leaders navigating performance improvement and change management.
This paper presents research on the application of the Balanced Scorecard and associated management processes for strategic control purposes in a public sector environment. It shows how an improved Balanced Scorecard design has the potential to enhance strategic management and public sector governance. Dated Material
This presentation discusses the challenges of business it alignment – what is business it alignment? what are business process priorities? what are managed IT services?
This paper provides an in depth overview of strategic planning – what is strategic planning? what are strategic planning best practices? what is hoskin planning? how should small and mid sized companies pursue strategic planning?

This one page poster describes a Business IT Alignment Maturity Model.

This presentation discusses business it alignment maturity – what is business it alignment? why is business it alignment difficult to achieve? how to assess business it alignment?

his guide offers an in-depth exploration of Business-IT Alignment, focusing on practical tools and strategies to bridge gaps between business goals and IT infrastructure.
This paper proposes a process for strategic information systems planning (SISP) based upon existing research on the topic.
A very good case study on running it like a business, aligning business with IT and defending the IT budget on value not cost!