A Framework for Business IT Management
An excellent discussion on business it management – alignment and fusion. MUST READ!!
May 22, 2009
Domain
IT Strategy Knowledge Archive – Page 139
A Guide to Manage for Delivery of Value
A guide to outcomes management methodology
May 22, 2009
Case Study: Creating a business case for an IT Investment
This report presents the results of Applied Information Economics (AIE) in action in a real life setting – Environmental Protection Agency (EPA) wanted to ascertain the implications of replacing desktops on an accelerated schedule. EPA used AIE to create a business case for this "investment". Here is the report from that study.
May 22, 2009
Measuring Information Productivity
Excellent paper on IT value measurement. This framework powered Baseline’s 500. Very informative.
May 21, 2009
Adding Value to the IT Organization
Managing IT like a business? Here is another tool to assist you.
May 21, 2009
Corporate Valuations and Customer Lifetime Value
What is the connection between shareholder value and customer lifetime value? Read On…
May 21, 2009
Demystifying Project Portfolio Management (PPM)
Project Portfolio Management is a critical concept and tool for IT Managers. Have you cut through the hype so you can use this tool?
May 21, 2009
IT Strategy Framework with SOA
A very good presentation that extends an IT Strategy framework to include solutions architecture using service oriented architecture (SOA.) Good read!
May 21, 2009
Measuring IT Success at the Bottom Line
IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.
May 21, 2009
Connecting Customer Retention Efforts with Customer Lifetime Value
What is the impact of customer retention efforts on Customer lifetime value? Read On…
May 21, 2009