Shedding Light on Shadow IT: Is Excel Running Your Business? "Shadow IT" is more than just an issue of organization design. It is an issue of IT Value creation. May 21, 2009
IT Investment Management: Comparison of frameworks Which is better; Applied Information Economics (AIE) or Balanced Scorecard (BSC)? Read On… May 21, 2009
Optimizing the Business Value of Information Technology Very good discussion on IT Value and ROI measurement. May 21, 2009
3rd Generation Balanced Scorecard An excellent presentation on using Balanced Scorecard for Performance Management. May 21, 2009
2007 IT Strategy Plan For State Government A sample IT Strategy Plan for a state government. Good read. May 21, 2009
Identifying what should be changed: How public officials and military leaders can choose wisely Component business modeling techniques can help government agencies and the military in mapping our changes to adapt to shifting needs in their missions and structures. May 21, 2009
Getting Real About Customer Lifetime Value Managing for customer lifetime value is a wonderful ambition but remains a pipe dream for most companies. May 21, 2009