Domain

IT Strategy Knowledge – Page 145

Rethinking measurement: More than evaluating performance

Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what’s more, developing the right measures and using measurement data must be iterative and highly interactive.

Business IT Alignment Maturity Model

Business IT Alignment Maturity Model

Prof. Luftman has proposed a maturity model for Business IT Alignment. Does that model cover the entire value chain? The author proposes a model that plugs this hole

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