Despite good intentions, what retailers deliver is not always what shoppers want. Bringing customer insights into everyday operational decisions can help retailers close the gap.
Can strategy maps be used to assess the value of R&D initiatives? Read On…
Have shared services been put out to pasture? Not exactly!
Does IT Matter? If you needed proof, here it is…
Using balanced scorecard? This article provides a good overview of the performance measurement system.
M&A success depends on IT integration. This synergy is exponentially higher if IT is at the table – early!
Yankee Group calls it “consumerism” but this is old wine. Shadow IT has its pitfalls. Can you create a winning model that leverages its benefits?
Prof. Luftman has proposed a maturity model for Business IT Alignment. Does that model cover the entire value chain? The author proposes a model that plugs this hole
After decades of following Schumpeter, this term sounds like an oxymoron! However, if a Nobel Laureate believes in it, one is left no choice but to…
Is IT Value compromised because of the strained relationship between business and IT? How can the CIO overcome this challenge?
