Strategy Maps: Converting Intangible Assets Into Tangible Outcomes
An excellent overview to Strategy Maps from its creators.
May 20, 2009
Domain
IT Strategy Knowledge Archive – Page 145
The Role of Middle Management in Six Sigma Success
Why do six sigma efforts fail or produce sub-optimal results? Weak middle management. Read the rest of the story…
May 20, 2009
Turning shoppers into advocates: The customer focused retail enterprise
Despite good intentions, what retailers deliver is not always what shoppers want. Bringing customer insights into everyday operational decisions can help retailers close the gap.
May 20, 2009
Research and Development Using Strategy Maps
Can strategy maps be used to assess the value of R&D initiatives? Read On…
May 20, 2009
How Shared Services Have Come of Age
Have shared services been put out to pasture? Not exactly!
May 20, 2009
Surprise! IT Still matters!
Does IT Matter? If you needed proof, here it is…
May 20, 2009
Developing and Using Balanced Scorecard Performance Systems
Using balanced scorecard? This article provides a good overview of the performance measurement system.
May 20, 2009
M&A and CIO: Early Involvement Improves Success
M&A success depends on IT integration. This synergy is exponentially higher if IT is at the table – early!
May 20, 2009
Is Shadow IT Out-of-Control?
Yankee Group calls it “consumerism” but this is old wine. Shadow IT has its pitfalls. Can you create a winning model that leverages its benefits?
May 20, 2009
Nondestructive Creation?
After decades of following Schumpeter, this term sounds like an oxymoron! However, if a Nobel Laureate believes in it, one is left no choice but to…
May 20, 2009