What are the key trends for 2007 and beyond? According to Gartner, Top 10 Outsourcers are going to lose market share! Read this and other predictions for 2007 and beyond.
Ever wonder what happens when business and IT are not aligned? Well, like most other things in life, there are symptoms of misalignment. Monitoring them and analyzing them can help you avert disaster.
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
A project’s charter is its anchor. It provides returns exponentially greater than the time and effort spent creating it.
UPS is using IT to create competitive advantage for itself. Are they bringing “custom software” back?
"Business model" has to be the king of buzzwords. "Strategy" is not far behind but there is something about business models that makes it more powerful! This article tries to demystify the term.
According to this study, Business Unit Heads are not concerned about IT Costs as they represent only 2-5% of their budgets. Really?
Colorado State IT Strategy document.
Today, IT products and services are delivered to the customer for them to assemble and deploy. Is this paradigm shifting?
