What are the key trends for 2007 and beyond? According to Gartner, Top 10 Outsourcers are going to lose market share! Read this and other predictions for 2007 and beyond.
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
Explore a detailed overview of IT strategy. From its definition and foundational principles to its role in driving organizational success, this guide delves into every facet of crafting, implementing, and evaluating a robust Information Technology strategy.
New research shows an important difference in the way senior IT executives and senior business managers define success in a merger transaction. Whats behind this alignment gap? How will it affect M&A execution in the future?
Let’s face it. An IT organization that has to justify its budget as a cost center has lost the respect of the business community somewhere along the line.
Often, the emphasis is on creating an IT Strategy. Before you do, understand the context of IT Strategy i.e. what is its role and scope.
There are few more ready means of improving earnings per share than the consolidation and rationalization of IT systems, hardware, networks and other infrastructure. In fact, this isn’t about technology at all: It’s a business decision with profound balance-sheet implications.
Does IT ROI matter? Great many intelligent people are spending sleepless nights and countless dollars calculating IT ROI. The author argues that they are wasting their time and shareholder dollars!
This article takes on the issue of demand and supply mismanagement and provides a solution. Excellent read!
