The Balanced Scorecard Primer
This is a primer on the Balanced Scorecard Framework.
This is a primer on the Balanced Scorecard Framework.
This presentation covers the basics of balanced scorecard technique and provides pointers on using it to create IT Strategy – touching the critical topic of IT Governance along the way.
The debate rages on. There are strong views on both sides of the issue – yes and no. Here is a very good summary of the discussion so far…
What is the best framework to measure business value? Have we really moved past the traditional Discounted Cash Flow framework? This is a great paper to read if you want to learn about measuring value. The added benefit is to get enough to have an academic argument on the “best”
DOJ IT Strategic Plan 2006-2011
Last week, we focused on productivity and its impact on IT Value. This week, we will take a look at customer satisfaction and its impact on IT Value
Last week we discussed customer satisfaction. This week we will look at the risk dimension of IT Value.
Applied Information Economics (AIE) is a method for quantifying the value of IT investments. This overview of AIE provides an overview of key IT decision problem, how AIE solves them and how AIE is different from other methods.
Last week, we lay the foundation for a discussion on IT Value. This week, we look at specific areas where IT creates value.
Last week, we focused on revenues. This week, we look at the costs in the IT value equation.