Get a quick and comprehensive overview of ITIL concepts and terminologies with our ITIL Quick Reference guide. Learn the ITIL service lifecycle, processes, functions, roles, and best practices for implementation.
This presentation provides an introduction to the Val IT Framework.
This presentation describes the implementation of Project Portfolio Management (PPM) at a mid sized organization.
 "Everything you wanted to know about ITIL in less than one thousand words"
This paper discusses the use of ITIL to build business value in a recession – cut costs without paring down forward movement in transforming your business.
<h3>IT Governance Framework: <span class="Apple-style-span" style="font-weight: normal; font-size: 12px; ">This presentation provides a good overview of IT Governance and COBIT and through that provides a connection between the two.</span></h3>
A very good presentation on ITIL V3. It provides an overview of ITIL V3, what has changed from V2 and what are the implications for practitioners.
Are there ITIL best practices that can be applied across organizations? Then there is the bigger question: Do best practices matter? What happens when "best practices" meet organizational culture?
Read this excellent overview of ITIL V3 to learn how!
A very good overview of the ITIL V3 Methodology.
