This presentation introduces three IT Governance frameworks namely, ITIL, CMMI and ISO 20000, compares and contrasts them and makes the case for a complementary relationship and integration between the three.
This guide provides step-by-step process with examples, tools and techniques to implement both ITIL and CMMI service model. Excellent Read!
This presentation introduces three IT Governance frameworks namely, ITIL, CMMI and Lean Six Sigma, compares and contrasts them and makes the case for a complementary relationship and integration between the three.
Explore the potent combination of ITIL and CMMI in this enlightening presentation. Understand their strengths, identify their synergies, and master strategies to integrate them effectively. Harness the power of these frameworks to elevate your IT governance and deliver enhanced business value.
This presentation introduces two key IT governance frameworks, namely ITIL and CMMI, and compares them and recommends one for implementation.
Get an in-depth understanding of ITIL and CMMI’s strengths and weaknesses in our latest presentation, guiding IT professionals in decision-making for effective IT governance.
This presentation introduces ITIL and CMMI frameworks, compares and contrasts the two, and discusses ways to integrate and implement them to create business value. Excellent Read!
This presentation provides an introduction and overview of ITIL V3. It defines and describes ITIL, discusses its key concepts, lifecycle, roles, functions and processes. Good place to start your ITIL journey or quickly refresh your understanding.
This presentation discusses the connection between IT Service Management and Business Relationship Management: What is the objective of business relationship management (BRM)? Why is BRM important? How does it fit into IT Service Management? How does BRM interact with other roles? What are practical considerations in its implementation?
This presentation walks you through the steps to create an effective business relationship management capability in your organization.
