This research explored best practices in outsourcing governance and discovered that, as expected, structure is important but effective governance must be supplemented with a partnership view, the right attitude and behavior fostering partnerships. Good Read!
This white paper examines key functions in facilities management outsourcing, describing specific considerations and challenges for each. A distinction is made between critical activities that deserve a high degree of management attention, and activities that may merit less consideration,thereby freeing up management to focus on what really matters.
The Outsourcing Case Studies category within the CIO Reference Library offers real-world examples of how organizations have successfully leveraged outsourcing to achieve business goals and improve IT operations. Outsourcing is the practice of contracting with a third-party vendor to perform a business function or service that is traditionally handled in-house, and can include IT functions such as software development, helpdesk support, and network management.
The Outsourcing Case Studies category features a range of articles, whitepapers, and case studies that showcase how organizations have approached outsourcing, what challenges they faced, and how they overcame them to achieve success. The case studies cover a variety of industries and outsourcing scenarios, including offshore and nearshore outsourcing, staff augmentation, managed services, and business process outsourcing (BPO).
Through the Outsourcing Case Studies category, CIOs and IT executives can gain insights into the benefits and risks of outsourcing, and learn how to effectively manage outsourcing relationships to achieve desired outcomes. The category provides examples of outsourcing best practices, such as vendor selection, contract negotiation, performance management, and communication and collaboration.
By studying outsourcing case studies, CIOs and IT executives can gain a deeper understanding of how outsourcing can help their organization achieve cost savings, access specialized skills and expertise, and improve business agility. They can also learn from the experiences of other organizations and gain insights into how to overcome common outsourcing challenges, such as cultural differences, language barriers, and time zone differences.
Overall, the Outsourcing Case Studies category provides a wealth of information and resources to help IT leaders make informed decisions about outsourcing and successfully manage outsourcing relationships.
