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Outsourcing Frameworks+Models

The Outsourcing Frameworks and Models category within the CIO Reference Library is designed to provide CIOs and other IT executives with a comprehensive understanding of the different outsourcing frameworks and models that can be used to manage outsourcing relationships effectively. Outsourcing is the practice of contracting with a third-party vendor to perform a business function or service that is traditionally handled in-house, and can include IT functions such as software development, helpdesk support, and network management.

Outsourcing Frameworks and Models refer to the different methodologies and approaches that can be used to manage outsourcing relationships, including how to structure outsourcing contracts, how to manage vendor performance, and how to align outsourcing with organizational goals.

The Outsourcing Frameworks and Models category includes a range of resources, including articles, whitepapers, and case studies, that offer insights into different outsourcing frameworks and models, such as:

  1. Staff augmentation: This model involves outsourcing the hiring and management of staff to an external vendor, who then provides those staff to the organization on a contractual basis.
  2. Managed services: This model involves outsourcing the management and delivery of specific IT services to an external vendor, who is responsible for ensuring that those services are delivered effectively and efficiently.
  3. Business process outsourcing (BPO): This model involves outsourcing an entire business process or function to an external vendor, who is responsible for managing all aspects of that process or function.
  4. Multi-sourcing: This model involves outsourcing different components of a business process or function to multiple vendors, who are responsible for managing their respective components.

Through the Outsourcing Frameworks and Models category, CIOs and IT executives can gain a deeper understanding of the different outsourcing models and frameworks available, and learn how to select the right framework for their organization’s needs. They can also gain insights into best practices for managing outsourcing relationships, such as how to structure contracts, how to measure and manage vendor performance, and how to align outsourcing with organizational goals.

Overall, the Outsourcing Frameworks and Models category provides a comprehensive set of resources for IT leaders to effectively manage outsourcing relationships and achieve desired business outcomes.

Introduction to Outsourcing Models

The authors discuss aligning sourcing strategy with business objectives i.e. results driven strategic sourcing. The white paper introduces common outsourcing models that produce results – staff augmentation, managed services, project outsourcing, and out tasking.

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