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This paper analyzes and clarifies issues surrounding offshore security; discusses how clients and service providers can both adopt a systematic security framework to reduce security risks, and outlines observed best practices.
This excellent presentation provides an in-depth discussion on contracts related to outsourcing – what are the key elements in an outsourcing contract? What are the essential components of contract management?
This article discusses the key federal and state laws that can affect offshore outsourcing and ways to deal with them.
This template lists key elements of a Service Level Agreement (SLA) – you can use it to create your own.
This template can be used to create a Service Level Agreements (SLAs) between a service provider and the service recipient. The objective of the SLA is to present a clear, concise and measurable description of the services provided.
This presentation discusses the common legal issues arising out of information technology outsourcing relationships.
This presentation discusses the legal issues along the outsourcing life-cycle – pre request for proposal to termination and/or exit.