This analysis dives into the impact of software engineering maturity on IT outsourcing efficiency. It explains how best practices in software development lead to reduced error rates, faster project delivery, and overall cost savings. CIOs will discover strategies to evaluate outsourcing partners and ensure project success by prioritizing quality and engineering standards.
This research report discusses how top companies use technology and partners to create a world class logistics capability.
This whitepaper identifies key concerns and discusses best practices to address them to secure data and intellectual property in offshore outsourcing relationships
This outsourcing services book provides guidance in evaluating a financial institution’s risk management processes to establish, manage, and monitor IT outsourcing relationships.
This paper analyzes and clarifies issues surrounding offshore security; discusses how clients and service providers can both adopt a systematic security framework to reduce security risks, and outlines observed best practices.
This presentation discusses the risks in outsourcing IT services and evaluates their potential mitigation using standardization.
This study focused on three common approaches to IT reorganization and resizing, as a result of outsourcing, and their impact on the retained IT workers. The authors use the concept of a "psychological contract" to highlight the issues that arise, and to provide guidelines to CIOs so they can manage them better.
 This article uses the practices implemented by Indian outsourcing company Tata Consultancy Services (TCS) to discuss the issue of managing knowledge and expertise spread across organizational and geographic boundaries in an offshore outsourcing arrangement.
This article uses the case of Indian outsourcing company Infosys to explore the question "are time zone differences good or bad in offshore outsourcing?"
This excellent presentation provides an in-depth discussion on contracts related to outsourcing – what are the key elements in an outsourcing contract? What are the essential components of contract management?
