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Outsourcing Hub – Page 7

Which Buyers’ Skills Shape Supplier Performance?

This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.

Data Center Outsourcing

This whitepaper helps senior IT leaders answer four key questions: why outsource, when to outsource, how much to outsource and where to outsource.

Why do Outsourced IT Systems Fail?

This research case study examines the failure of outsourced IT systems and proposes a theory and framework to predict and avoid such failures.

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