This paper introduces a supplier evaluation framework and process that focuses on building sustainable supplier relationships based upon core values.
This paper discusses the holy grail of outsourcing – better service at a lower cost! A lot of outsourcing deals go forward on the premise that the managed service provider is also the lower cost provider – i.e. the sooner they take over our operations the sooner we see an
A very good presentation on outsourcing the IT department. It provides a good definition of outsourcing and its rationale and then covers key aspects related to the outsourcing process. Good Read.
This guide describes detail the Outsourcing Management Body of Knowledge (OMBOK)™ – a comprehensive framework for outsourcing management, aimed at improving service delivery and partnership success across various industries.