This analysis explores how CIOs and IT organizations can optimize their roles by enhancing decision rights, improving information flows, and aligning IT initiatives with business strategy.
An introduction to using balanced scorecard for performance management.
 A six-step guide to virtualization implementation for a more efficient, reliable, and flexible data center.
A practical guide of lessons learned and best practices from implementing virtualization.
 Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.
 This paper defines service oriented architecture (SOA) governance and describes best practices in SOA governance.
 This paper examines Web 2.0 in the business context to identify potential impact, challenges and opportunities for organization strategy.
 The paper examines the business use of web 2.0 – what is web 2.0 and what makes it different from both business and technological perspectives? What is the value proposition of web 2.0 and how businesses can best leverage it?
 10 strategic sourcing best practices that can help ensure success.
 The author argues that effective governance requires fusing it into the business’ lifestyle.
