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Trends in Enterprise Architecture

This is a non-scientific survey of Enterprise Architecture trends. The problem with survey and statistics is that one can make just about anything from them! However, it is good to read a survey and translate the results to one’s particular situation. So here goes…

How Effective is Your IT Governance?

Peter Weill and Jeanne Ross suggest ways to measure the effectiveness of IT Governance. They apply a simple framework that measures progress against four key objectives.

Offshore call centre benefits challenged

The advantages to banks and insurers of using offshore call centres are diminishing as wage costs rise in markets such as India, according to a new study. Wage rises of up to 15 per cent a year are reducing the cost benefits of overseas centers.

The CIO Profession: Leaders of Change Drivers of Innovation

This paper presents a self-assessment by CIOs of their capabilities along four competencies that comprise the core skill set of the strategic CIO. Overall, the survey’s results suggest that CIOs feel confident to step into strategic leadership roles. However, the CIOs’ responses to the detailed elements of the leadership competency

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