Are Contracts a Substitute for Supplier Relationship Management?
This paper explores the relationship between relational governance and formal contracts in creating better supplier performance in outsourcing.
December 10, 2010
Chapter
Vendor Relationship Management – Page 3
Outsourcing Vendor Management
 Outsourcing Vendor Management defines outsourcing, discusses the latest trends in the outsourcing industry and then defines vendor management and presents a vendor governance model.
June 4, 2010
Supplier Evaluation Framework and Process
 This paper introduces a supplier evaluation framework and process that focuses on building sustainable supplier relationships based upon core values.
May 11, 2010
Managing the Managed Service Provider!
This paper discusses the holy grail of outsourcing – better service at a lower cost! A lot of outsourcing deals go forward on the premise that the managed service provider is also the lower cost provider – i.e. the sooner they take over our operations the sooner we see an
December 3, 2009