Chapter 4: Stakeholders, Roles, and Responsibilities

4.8. RACI Matrix for APM Roles and Responsibilities

Last Updated: February 21, 2025
4.1. The CIO as the Key Stakeholder
4.2. Business Stakeholders
4.3. IT Stakeholders and Their Roles
4.4. Security and Compliance Teams
4.5 Finance and Budget Stakeholders
4.6. External Stakeholders: Vendors and Partners
4.7. Cross-Functional Teams in APM
4.8. RACI Matrix for APM Roles and Responsibilities
4.9. Establishing APM Governance Committees
4.10. Communication and Reporting Structures