This is an article from a few years ago. But it has information on an important topic that is still relevant. Portals are strategic weapons that can change the value equation of your business. However, just like ERP before them, they are not a panacea. If one does not understand the underlying business value proposition of a portal, they are wasting shareholder dollars trying to implement one. The article goes into the need for portals and the features that make them invaluable. Read the article>>
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