This paper discusses that in order to stay abreast, organizations must constantly analyze their customer needs and expectations, enhance<br />or innovate their business processes, and deliver products and services that create exceptional customer value. In addition, organizations also need to be customer-centric to forge long-term relationships with clients and consumers. Only organizations that are agile enough to respond to volatile market conditions with innovation, expedited time-to-market processes, and reduced costs can differentiate themselves from the competition.
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- January 9, 2020
- Webmaster Global
- Expert Editor - IT Management
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